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Dear Customers: Due to the COVID19 pandemic, we have suspended all products / items / goods returns until further notice. This change is for the health and safety of our staff. Refunds are being processed only for item 1 point 1.4 and 1.5 of this policy below. All other rules apply. Please carefully read and understand our refund & returns policy. Click the link for refund and returns policy during COVID19 pandemic.